2) I came back when I was having some transmission problems. it was laggy and seemed to shift hard when first putting it into drive. While I was there, I mentioned that majority of the OR editions were reported to be a quart short in the transmission. Seeing as my grease points were bond dry and having transmission problems, I thought I would get them to check it out. They hassled me in trying to pay for them just to check the transmission fluid and then made me contact the other dealership to ask them to pay for it when I'm clearly not the one that works for Toyota. On top of that, they told me that I was just being paranoid about the transmission acting up and that I need not to worry about it. A month later, what do you know, not one but 2 updates come out for the transmission that is suppose to solve the exact same problems I was describing in which I was told to "wait till the next service date to address it...
DO NOT GO TO THIS DEALERSHIP FOR ANY SERVICE OR WARRANTY NEEDS!
3) When bringing it in for my 20,000 mile service check, I brought up that the paint on the inside of the driver side door is chipping and I can see bare metal. I was told that they "investigated" the damage and refuse to pay for it because it "looked like it might have rubbed on something" when you could clearly see that it is chipping off and was told once again to contact the dealership in FL to see if they could pay for it, like I'm the one that works for Toyota. This was obviously an excuse to not have to pay for a fixed paint job
I didn't have to wait when I arrived. Was greeted immediately and everyone is so friendly. I was there maybe 30/45 minutes. 2 years/2 vehicles and they are
1)The first time I came to them was because I noticed all of my grease points were bone dry. I was told that they "don't have the tools necessary to to grease them". The Auto zone down the road had the grease gun and grease for $20 that I had to grease up on my brand new 2016...
This was a brand new truck that I paid almost $40,00 for that I had to fight tooth in nail to address the issues that were faulty with the truck, that was not my fault at all. For now on, I will be driving the extra 40 mins to take my truck to the Toyota dealership in Houma who have treated both me and my buddies a lot better in the service department and doesn't make me play the telephone game with other dealerships to fix the faults in my truck. I will also be recommending everyone that is stationed with me in Morgan City to avoid the dealership at all costs, I've already saved 2 coworkers from going through this mess. They are only interested in your money and will have no problem throwing you to the curb to avoid servicing your vehicle.
I went to this Dealership after buying my Toyota Camry Hybrid XLE from a Dealership in Houston, Texas. My Car
I traded in my 2010 JK Wrangler in for a 2016 Toyota Tacoma Off Road, fully loaded in FL. I love the truck, that is not the problem. The problem is with the service department that I have to deal with here and how they will try to pull every card to NOT service your vehicle.
Terrible, terrible service. They told us the work we needed but then failed to order the part, and when they finally did place the order, they got the wrong part and put it on our vehicle anyway. Then they tried to convince us it was the part we'd asked for, even though other mechanics (as well as one of the managers!) have agreed that the part ordered is NOT the part they initially insisted it is. AND our vehicle is still having the same problem! Dawn nor Eddie have been helpful or proactive in fixing this, and now they're avoiding our calls. Incompetent crooks!
After service was done on my car, I had to bring it back. They did a horrible job. This is a place that takes advantage of people and provides service that is not up to Toyota's standers. Not to mention Ms. Kitty is rude. She started off nice and friendly, the second she realized Courtesy had made a mistake she wanted nothing to do with me.
Courtesy Toyota Of Morgan City is a US Car Dealer based in Morgan City, Louisiana. Courtesy Toyota Of Morgan City is located at 1105 Brashear Ave, Morgan City, LA 70380, USA.
Please contact with Courtesy Toyota Of Morgan City using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Courtesy Toyota Of Morgan City opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Morgan City