The major problem we have had was our dining room table came scratched up. I have contacted them continuously for the last 3 months asking them to do something about it. I have yet to get this problem resolved. I have an ugly dining room set that I have to keep covered because now that they have my money, I am stuck. They offered me $100 store credit or $100 towards freight fee of my additional 2 chairs I had to buy. Well, the chairs came in fine, and there is NOTHING in that store I would have now. Not after the after purchase service I have received.
Great people and prices.Saved heavy on the levee
Like I said.... IF you want good after purchase service go somewhere where the store will help you resolve your issues with your NEW furniture. This store is a joke.
I couldn't find the end tables I saw on my phone so I looked till I found a similar piece she looked it up on her tablet and she found the exact ones I loved. I asked her if she could order them.I was willing to wait till they came in.I m in no hurry cause I got the ones I want,perfect!!!
We purchase 3 rooms full of furniture when we bought our house.
We had picked out a bedroom set that we really liked, then after waiting 2 weeks were told they couldn't get that one. So we had to pick out a different one.
Then we had to wait over 2 weeks for our cushion to be delivered that was missing on our couch.
The best furniture store in all of the US, you feel like family there! Best deals around!
If you want good customer service after your purchase, go somewhere else.
Good price on furniture. Could be a little more professional when dealing with customers.
Discount Furniture Warehouse is a US Lodging based in Morgan City, Louisiana. Discount Furniture Warehouse is located at 916 Levee Rd, Morgan City, LA 70380, USA.
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